Privacy policy

 

Privacy Policy for Shedtracks LLC

Effective Date: April 7, 2026

Shedtracks LLC (“Shedtracks,” “we,” “us,” or “our”) operates the Shedtracks website, mobile applications, desktop applications, and related services (collectively, the “Service”).

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Service. By using the Service, you agree to the collection, use, and disclosure of information as described in this Privacy Policy.

1. Scope

This Privacy Policy applies to information collected through:

  • our website
  • our iOS, Android, and desktop applications
  • external purchase and account management flows operated by or for Shedtracks
  • customer support communications
  • marketing communications related to Shedtracks

2. Information We Collect

We may collect the following categories of information:

Information You Provide to Us

  • name
  • email address
  • phone number
  • billing address
  • profile photo
  • account login credentials
  • information you send to customer support
  • information you provide when creating an account, managing a subscription, or making a purchase

Purchase and Billing Information

When you make a purchase through our website or another approved external purchase flow, we may collect purchase-related and billing-related information, including billing address and transaction details. Payment card and payment processing information may be collected and processed by our third-party payment providers, such as Stripe, rather than stored directly by Shedtracks.

Information Collected Automatically

When you use the Service, we may automatically collect certain technical and usage information, such as:

  • device identifiers
  • device type
  • operating system
  • app version
  • IP address
  • log data
  • crash data
  • analytics data
  • listening and usage history
  • interactions with app features, content, or notifications

We do not collect precise location data. We do not collect approximate location data. We do not collect in-app search history based on the information currently provided to us.

3. How We Use Information

We may use your information to:

  • provide, operate, and maintain the Service
  • create and manage your account
  • authenticate users
  • process purchases, subscriptions, and related transactions
  • provide access to purchased or subscribed content
  • personalize your experience
  • save your profile and account preferences
  • provide customer support
  • send service-related messages, including account, billing, security, and transactional communications
  • send marketing emails and push notifications, where permitted by law
  • monitor usage and performance
  • detect, prevent, and address bugs, crashes, fraud, abuse, security issues, and illegal activity
  • improve our Service, features, content, and user experience
  • comply with legal obligations and enforce our agreements

4. Profile Photos

Users may upload profile photos, but users may not upload general user-generated audio, video, or other public content through the Service unless we clearly add that functionality in the future.

If you upload a profile photo, we may collect, store, host, display, and process that image as necessary to operate your account and the Service.

You represent that you have the right to upload any profile photo you provide.

5. Cookies and Similar Technologies

On our website, we may use cookies and similar technologies to:

  • keep you signed in
  • remember preferences
  • analyze traffic and site performance
  • support security and fraud prevention
  • improve the user experience

You may be able to control cookies through your browser settings, but some parts of the website may not function properly if cookies are disabled.

6. Analytics, Advertising, and Service Providers

We may use third-party service providers and tools to operate the Service and process information on our behalf. These may include providers for:

  • hosting and infrastructure
  • authentication
  • database and storage
  • analytics
  • crash reporting
  • push notifications
  • payment processing
  • customer support
  • advertising

Based on the information you provided, these providers may include:

  • Firebase
  • Stripe
  • AdMob

These providers may collect or process information as needed to provide their services to us, subject to their own terms and privacy practices.

7. Advertising

We may use advertising services, including AdMob, in connection with the Service. Advertising partners may collect or receive certain device, app, and usage data as permitted by applicable law and platform rules.

We do not state in this Privacy Policy that we sell your personal information. If our practices change, we will update this Privacy Policy accordingly.

8. External Purchases and Payment Processing

Shedtracks may offer purchases, subscriptions, or account management through approved external purchase flows.

If you complete a purchase through an external website, checkout page, or payment processor, your payment and billing information may be collected directly by the applicable payment provider. Shedtracks may receive transaction details, billing-related details, subscription status, and customer account information needed to provide the Service, manage your purchase, and support your account.

9. How We Share Information

We may share information in the following circumstances:

  • with service providers, contractors, and vendors who help us operate the Service
  • with payment processors and billing providers to process transactions
  • with analytics, crash reporting, infrastructure, hosting, authentication, and notification providers
  • with advertising partners, where applicable
  • when required by law, regulation, legal process, or governmental request
  • to protect the rights, property, safety, and security of Shedtracks, our users, or others
  • in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction
  • with your direction or consent

We do not share personal information more broadly than described in this Privacy Policy.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • provide the Service
  • maintain your account
  • fulfill transactions and subscriptions
  • comply with legal, tax, accounting, and regulatory obligations
  • resolve disputes
  • enforce our agreements
  • protect against fraud, abuse, and security risks

Retention periods may vary depending on the type of information and the reason it was collected.

11. Account Deletion and Your Choices

You may request deletion of your account.

When you request deletion, we may delete or de-identify personal information associated with your account, subject to legal, security, fraud prevention, accounting, tax, backup, dispute-resolution, and other legitimate business requirements.

You may also have choices regarding:

  • marketing emails
  • push notifications
  • cookies through browser settings
  • profile photo removal or updates
  • account information updates

To request account deletion or make privacy-related requests, contact us using the contact details below.

12. Security

We use commercially reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission over the internet and no method of storage is completely secure, and we cannot guarantee absolute security.

13. Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without appropriate authorization where required by law.

If we learn that we have collected personal information from a child under 13 in a manner not permitted by law, we will take appropriate steps to delete that information.

If you believe a child has provided us personal information improperly, please contact us.

14. Third-Party Links and Services

The Service may contain links to third-party websites, checkout pages, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party services. We encourage you to review the privacy policies of those third parties before providing information to them.

15. International Transfers

Your information may be processed and stored in the United States or other countries where we or our service providers operate. By using the Service, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than your jurisdiction.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may post the updated policy on our website or within the Service and update the Effective Date above. Your continued use of the Service after the updated Privacy Policy becomes effective means you accept the revised policy.

17. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us at:

Shedtracks LLC
12461 Veterans Memorial HWY Suite 863
Douglasville, GA 30134
Support: help@shedtracks.com
Legal / Privacy: support@shedtracks.com

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